Every item is available for on-line ordering. Some items are in stock for immediate shipment and some are not. Because of manufacturer’s production policies, we cannot keep all items in stock at all times. It is also very expensive to have a real-time, on-line ordering system tied to our inventory. We are working on that, but for now we will use a "two pass" process. All orders will be immediately transmitted to our office via a secure notification. When we receive your order, we will determine what we can ship and what has to go on backorder. Other methods of ordering (phone, fax, and mail) are still available but you will get the quickest response through this on-line ordering system.
Here is how it works, it's very simple:
1) Browse our web site. All
items should have an "Add to Cart" tag
.
Simply click on this tag and the system will add one of that item to your
personal shopping cart. The system will show the item number, description, unit
cost and total cost based on our prices. You can increase, decrease or remove
each item from the cart. You can return to the page you left by clicking
"Continue Shopping" or use the BACK button.
2) Your cart will remain there
for you as long as you continue to shop or until you checkout. You can return
to it either by ordering another item or by clicking on the "View Your Shopping
Cart"
tag anywhere you see it on the
bottom of every page. Again, you can increase, decrease or remove any item in
your cart.
3) When you are finished
adding to your personal shopping cart, choose "Go to Checkout Now"
.
You will be asked how you wish to pay.
At that point, you will enter a secure section (if your browser supports SSL) where you will provide the information on your payment option choice and shipping information. Please fill in all the applicable fields including email address and telephone number in case we have a question. Credit card orders cannot be processed without complete information. You can also enter any special instructions here. When you have completed the information, click on "Submit Secure Order" on the bottom of this page. Shipping charge is shown for delivery in the Continental US. All foreign shipments are at actual cost plus a handling charge. The system will then transmit your order to us via email stripping off your credit card information. We screen diligently for credit card fraud. We can access this data through a secure connection when we need it.